The ration card is an essential document for Indian citizens, providing subsidized food grains and other essential commodities through the Public Distribution System (PDS). The government has introduced the e-KYC (Electronic Know Your Customer) process to ensure transparency, eliminate fake ration cards, and improve the efficiency of the system.
In this guide, we will cover everything you need to know about Ration Card e-KYC, including its benefits, step-by-step verification process, status check methods, and FAQs.
What is Ration Card e-KYC?
Ration Card e-KYC is an online verification process that links an individual’s Aadhaar card with their ration card. It helps the government maintain an updated database, ensuring that benefits reach eligible families and eliminating duplicate or fraudulent cards.
Benefits of Ration Card e-KYC
- Eliminates duplicate and fraudulent ration cards
- Ensures benefits reach the right beneficiaries
- Facilitates a seamless and paperless verification process
- Enhances transparency and accountability in the PDS system
- Enables portability of ration cards across different states under the One Nation One Ration Card scheme
How to Complete Ration Card e-KYC Online?
Follow these simple steps to complete the e-KYC process for your ration card:
Step 1: Visit the Official Website
Each state has its own Food and Civil Supplies Department website. Visit your respective state’s ration card e-KYC portal.
Step 2: Log In & Enter Details
- Select the Ration Card e-KYC option
- Enter your Ration Card Number
- Provide your Registered Mobile Number
Step 3: Authenticate Using Aadhaar OTP
- Enter your Aadhaar Number (linked to your ration card)
- Click on Generate OTP
- Enter the OTP received on your Aadhaar-linked mobile number
Step 4: Verify and Submit
- Check if all details are correct
- Submit the form and complete the verification
Step 5: Confirmation
- After successful submission, you will receive a confirmation message
- Your details will be updated in the system, and your ration card will be linked with Aadhaar
How to Check Ration Card e-KYC Status Online?
Once you have completed the e-KYC process, you can check the status using these methods:
Method 1: Online Status Check
- Visit the official state government PDS portal
- Select the Ration Card e-KYC Status option
- Enter your Ration Card Number or Aadhaar Number
- Click on Check Status
- The screen will display the current status of your e-KYC request
Method 2: Check via SMS
Some states provide an SMS-based status check:
- Send an SMS in the format E-KYC STATUS to the designated state helpline number
- You will receive an SMS with your application status
Method 3: Call the Helpline
- Dial the toll-free number of your state’s PDS department
- Provide your ration card or Aadhaar details to the customer service representative
- They will inform you about your e-KYC status
Common Issues & Troubleshooting
1. OTP Not Received
- Ensure your Aadhaar-linked mobile number is active
- Wait for a few minutes and request OTP again
- If still not received, update your Aadhaar mobile number at the nearest Aadhaar center
2. Mismatch in Details
- Verify if the details in Aadhaar and ration card match
- Update the incorrect details at the nearest PDS office
3. Application Rejected
- Check the reason for rejection on the portal
- Reapply after correcting the errors
- Contact customer support if needed
4. Website Not Working
- Try accessing the website at non-peak hours
- Use a different browser or clear cache
- If the issue persists, visit the nearest PDS office
Frequently Asked Questions (FAQs)
Q1. Is Ration Card e-KYC mandatory?
Yes, most states have made e-KYC mandatory to ensure transparency in the Public Distribution System.
Q2. Can I complete e-KYC offline?
Yes, you can visit the nearest ration shop or PDS office with your Aadhaar card and complete biometric verification.
Q3. What happens if I don’t complete e-KYC?
Your ration card may become inactive, and you may not be able to avail of government benefits.
Q4. Can I do e-KYC for the whole family?
Yes, every family member listed on the ration card must complete e-KYC using their Aadhaar details.
Q5. How long does it take for e-KYC approval?
It typically takes 7-15 days for verification and approval.
Ration Card e-KYC is a crucial step towards a transparent and efficient Public Distribution System. By linking your ration card with Aadhaar, you ensure that you continue to receive government benefits without any interruptions. Follow the step-by-step guide above to complete the e-KYC process and check your status online with ease.
If you face any issues, reach out to the official PDS helpline of your state for assistance. Stay informed and complete your e-KYC today!